Refund

Refunds and Returns Policy for BlueBlockPros

Effective Date: February 10, 2024

Thank you for shopping at Blueblockpros.com. If you are not entirely satisfied with your purchase, we’re here to help. This policy outlines the process, conditions, and timeframes for product returns and refunds, ensuring a straightforward and fair experience for our customers.

Returns

  • Timeframe: You have 30 calendar days to return an item from the date you received it.
  • Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Requirements: A receipt or proof of purchase is required to complete your return.

Refunds

  • Process: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  • Approval: If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • Timing: You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

  • Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Label: Please contact us at the email below for a return shipping label and the exact return address to avoid any confusion.

Exchanges

If your item is defective or damaged, we are happy to exchange it for the same item. Please email us at greysonsmma@gmail.com to initiate an exchange.

Non-Returnable Items

Please note that certain items cannot be returned due to their nature, unless they arrive damaged or defective. We will specify these items on our website clearly.

How to Initiate a Return

To return your product, you should mail your product to: Calle de Francisco Sancha 10, following the guidelines mentioned above. Please do not send your purchase back to the manufacturer.

Contact Us

If you have any questions on how to return your item to us, contact us at:

Your satisfaction is our priority, and we aim to make your experience with BlueBlockPros as seamless as possible. Thank you for choosing us for your gaming glasses needs.